Faq's

Frequently asked question

How long does delivery take?

Orders are usually delivered within 3–5 working days after dispatch. Remote areas may take a little longer.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on select pin codes. COD orders may require confirmation before dispatch.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to follow your delivery in real time.

What is your return policy?

Returns are accepted only for wrong or defective products within 3 days of delivery, with a valid unboxing video.

How do I get a refund?

Approved refunds are processed to your original payment method within 8–15 working days after inspection.

Can I cancel my order?

Yes, you can cancel your order before it’s shipped by contacting us at support@primiumkart.com
or +91-7608049339.

Do you charge for shipping?

Shipping is free on orders above ₹499. A ₹49 fee applies to orders below that amount.